Effective date: September 29, 2026
This Refund & Cancellation Policy ("Policy") explains how subscriptions for Fly Coins managed node hosting work, how to cancel, and when refunds may apply. It is part of your agreement with FLY COINS LLC ("Fly Coins", "we", "us") together with our Terms of Service and Privacy Policy.
Paid Fly Coins plans are for managed blockchain node hosting — server infrastructure and related software operations we run so your node can stay online. Hosting fees are not a purchase of cryptocurrency, not custody of your coins, and not a promise of any reward amount.
Typical pricing is a flat monthly fee shown at checkout (currently about USD 10 per month per hosted node configuration, or as otherwise displayed). Free features (market data, guides, simulations) are not billed and are outside this Policy except where noted.
Hosting is a recurring subscription. When you subscribe, you authorize us (and our payment providers) to charge the then-current fee on each renewal until you cancel.
Unless we say otherwise at checkout, each paid period covers one calendar month of hosting for the selected configuration, starting when payment clears (or when we mark a crypto payment confirmed).
You may cancel anytime:
Cancellation stops future renewals. You keep access to paid hosting through the end of the period you already paid for, unless we terminate earlier under the Terms (for example unpaid fees or abuse).
Cancelling hosting does not delete your account by itself. To close your account or request deletion of personal data, email info@flycoins.com (see the Privacy Policy).
After cancellation we may deprovision the hosted node at period end. On-chain collateral and wallets remain under your control; we never hold them. You are responsible for any on-chain steps needed after we stop hosting (for example retiring a masternode registration).
Because hosting is a digital, immediately deliverable service, refunds are limited:
If you cancel within seven (7) days of the first payment for a new hosting subscription, and we have not yet provisioned a live node for that subscription (or we agree in writing that provisioning failed on our side with no usable service), we will refund that first payment in full to the original payment method.
If paid hosting is unavailable for a continuous period of seventy-two (72) hours or more due to a fault in infrastructure we control (not a public blockchain outage, third-party wallet/explorer outage, your misconfiguration, or force majeure), email info@flycoins.com within fourteen (14) days of the outage. We may, at our option, extend your subscription by a matching period or issue a pro-rata refund for the downtime days.
Once a node has been provisioned for your subscription, or after the seven-day window in (A) expires, we do not refund unused days in the current period for change of mind, unused capacity, or dissatisfaction with blockchain rewards. Cancel to stop the next renewal.
If you were charged twice for the same period by mistake, or charged after a cancellation we had already confirmed in writing, email us and we will refund the erroneous amount.
Crypto payments are generally final once confirmed on-chain.
We do not refund:
Please contact info@flycoins.com before opening a card chargeback so we can resolve billing issues quickly. Unwarranted chargebacks may lead to account suspension and collection of amounts you still owe under the Terms. We reserve the right to contest improper chargebacks with our payment provider.
If you ever purchase a subscription through Apple App Store or Google Play, their store refund rules may apply in addition to or instead of parts of this Policy for that purchase. For store-billed subscriptions, request refunds through the store's process when required; still email us so we can align hosting access.
Email info@flycoins.com with:
We aim to respond within a few business days. Approved card refunds appear according to your bank's timing (often several business days).
We may update this Policy by posting a new version on this page and changing the effective date. Material changes may also be flagged in the app or by email. The Policy in effect when you paid a given period governs refunds for that payment, unless a change is required by law.
FLY COINS LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: info@flycoins.com
Website: https://flycoins.com